Healthcare Leadership & Administration

You're trying to help--but is it working? Helping others is a good thing. Often, as a leader, manager, doctor, teacher, or coach, it's central to your job. But even the most well-intentioned efforts to help others can be undermined by a simple truth: We almost always focus on trying to "fix" people, correcting problems or filling the gaps between where they are and where we think they should be. Unfortunately, this doesn't work well, if at all, to inspire sustained learning or positive change. There's a better way. In this powerful, practical book, emotional intelligence expert Richard Boyatzis and Weatherhead School of Management colleagues Melvin Smith and Ellen Van Oosten present a clear and hopeful message. The way to help someone learn and change, they say, cannot be focused primarily on fixing problems, but instead must connect to that person's positive vision of themselves or an inspiring dream or goal they've long held. This is what great coaches do--they know that people draw energy from their visions and dreams, and that same energy sustains their efforts to change, even through difficult times. In contrast, problem-centered approaches trigger physiological responses that make a person defensive and less open to new ideas. The authors use rich and moving real-life stories, as well as decades of original research, to show how this distinctively positive mode of coaching—what they call "coaching with compassion"--opens people up to thinking creatively and helps them to learn and grow in meaningful and sustainable ways. Filled with probing questions and exercises that encourage self-reflection, Helping People Change will forever alter the way all of us think about and practice what we do when we try to help.

This significantly expanded and newest edition of the bestselling HIMSS Dictionary of Health Information and Technology Terms, Acronyms and Organizations has been developed and extensively reviewed by a robust team of industry experts. The fifth edition of this dictionary serves as a quick reference for students, health information and technology (IT) professionals, and healthcare executives to better navigate the ever-growing health IT field. 

How could we be so highly competent at the small team level, yet incapable of moving with the same agility as an enterprise? If we did not align behind one mission, our individual capabilities would prove insufficient. We could all be great and still lose. This problem -- which former Navy SEAL Chris Fussell observed as part of General Stanley McChrystal's Special Operations Task Force -- doesn't keep just military commanders up at night. It plagues leaders of countless organizations in today's complex and fast-moving world. Too often, well-built companies end up with teams stuck in their own silos, pursuing goals and metrics in isolation. Their traditional bureaucratic structures create stability, scalability, and predictability; but in a world that demands constant adaptation, this traditional model fails. In One Mission, Fussell offers powerful practical insights about the changes that took place within the Special Operations community, when previously isolated and distrustful tribes became part of a culture that was bigger than any team. By committing to one, higher mission, the community's overall capability far exceeded the sum of its parts. McChrystal and Fussell wrote about their experiences on the battlefield in their New York Times bestseller Team of Teams. It has been widely embraced in the business world as a roadmap for combining the agility, adaptability, and cohesion of a small team with the power and resources of a giant organization. Since then, as a Partner at McChrystal Group, Fussell has helped companies in many fields implement the Team of Teams approach to tear down their silos, improve collaboration, and avoid turf wars. Now, he has channeled all his experiences, both military and corporate, into One Mission. This practical guide will help leaders in any field... - Build a single aligning narrative for all of your teams, no matter how complicated your org chart, defining your organization, not just what the organization does. - Eliminate excessive bureaucracy by fostering interconnection outside of normal lines of authority. - Create liaison networks that help people from different silos collaborate quickly and effectively. - Define decision spaces that allow teams to have clear autonomy within the context of the greater mission. Fussell shows how a wide range of companies, from Silicon Valley software giant Intuit to a government agency on the plains of Oklahoma, have used these methods to unite their people around a single compelling vision, resulting in superior performance. Moreover, you'll see how he partnered with Under Armour to synchronize its expanding supply chain, and a Texan emergency medical service organization navigate a changing regulatory landscape. One Mission will help you follow their example to a more agile and resilient future.

The book has the objective to demystify the hyper-complex world of organization design and digital innovation. It shows how organization design as a management discipline can help organizations to better master digital innovation challenges. At the same time, it discusses how organization design frameworks need to be further developed to successfully act as a driver for innovation in a digital world. While the digital age brings tremendous new opportunities, it also brings the specific challenge that companies' organization designs must be adjusted. This book shows how companies organize for innovation in the digital world by presenting thirteen practical cases from various industries.

In this fully revised and expanded Fourth Edition, Ronald E. Rice and Charles K. Atkin provide readers with a comprehensive, up-to-date look into the field of public communication campaigns. Updated to reflect the latest theories and research, this text extends coverage to new areas, including sun protection, organ donation, human rights, social norms, corporate social responsibility, condom use, ocean sustainability, fear messages, and digital games. Classic chapters include updates on topics such as campaign history, theoretical foundations, formative evaluation, systems approaches, input-output persuasion matrix, design and evaluation, meta-analysis, and sense-making methodology.

From the New York Times bestselling author of My Share of the Task and Leaders, a manual for leaders looking to make their teams more adaptable, agile, and unified in the midst of change. When General Stanley McChrystal took command of the Joint Special Operations Task Force in 2004, he quickly realized that conventional military tactics were failing. Al Qaeda in Iraq was a decentralized network that could move quickly, strike ruthlessly, then seemingly vanish into the local population. The allied forces had a huge advantage in numbers, equipment, and training--but none of that seemed to matter. To defeat Al Qaeda, they would have to combine the power of the world's mightiest military with the agility of the world's most fearsome terrorist network. They would have to become a "team of teams"--faster, flatter, and more flexible than ever. In Team of Teams, McChrystal and his colleagues show how the challenges they faced in Iraq can be relevant to countless businesses, nonprofits, and organizations today. In periods of unprecedented crisis, leaders need practical management practices that can scale to thousands of people--and fast. By giving small groups the freedom to experiment and share what they learn across the entire organization, teams can respond more quickly, communicate more freely, and make better and faster decisions. Drawing on compelling examples--from NASA to hospital emergency rooms--Team of Teams makes the case for merging the power of a large corporation with the agility of a small team to transform any organization.

Inside this Instaread, Key Takeaways & Analysis of Team of Teams

• Overview of book
• Introduction to the Important People in the book
• Key Takeaways and Analysis of Key Takeaways

OVER 450,000 COPIES SOLD! Based on the #1 New York Times bestseller The 5 Love Languages®(over 12 million copies sold), Dramatically improve workplace relationships simply by learning your coworkers' language of appreciation. This book will give you the tools to improve staff morale, create a more positive workplace, and increase employee engagement. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, co-workers, and leaders. Most relational problems in organizations flow from this question: do people feel appreciated? This book will help you answer "Yes!" A bestseller--having sold over 450,000 copies and translated into 16 languages--this book has proven to be effective and valuable in diverse settings. Its principles about human behavior have helped businesses, non-profits, hospitals, schools, government agencies, and organizations with remote workers. PLUS! Each book contains a free access code for taking the online Motivating By Appreciation (MBA) Inventory (does not apply to purchases of used books). The assessment identifies a person's preferred languages of appreciation to help you apply the book. When supervisors and colleagues understand their coworkers' primary and secondary languages, as well as the specific actions they desire, they can effectively communicate authentic appreciation, thus creating healthy work relationships and raising the level of performance across an entire team or organization. **(Please contact mpcustomerservice@moody.edu if you purchased your book new and the access code is denied.) Take your team to the next level by applying The 5 Languages of Appreciation in the Workplace.

Named to the longlist for the 2021 Outstanding Works of Literature (OWL) Award in the Leadership category Are you ready to lead? Will you pass the test? Despite all the effort through the years to understand what it takes to be an effective leader, the challenges of leadership remain enormously difficult and elusive; even today, most CEOs don't last five years in the job. The demands to deliver at a consistently high level can be unforgiving. The loneliness. The weight of responsibility. The relentless second-guessing and criticism. The pressure to build all-star teams. The 24/7 schedule that requires superhuman stamina. The tough decisions that often leave no one happy. The expectation to always have the right answer when it can be hard just to know the right question. These challenges are brought into their highest and sharpest relief in the corner office, but they are hardly unique to chief executives. All leaders face their own version of these tests, and the authors draw on the distilled wisdom, stories, and lessons from hundreds of chief executives to show how every aspiring leader can master these challenges and lead like a CEO. These foundational leadership skills will make all aspiring executives more effective in their roles today and lift the trajectory of their careers. The CEO Test is the authoritative, no-nonsense insider's guide to navigating leadership's toughest challenges, brought to you by authors uniquely qualified to tell the stories. Adam Bryant has conducted in-depth interviews with more than 600 CEOs. Kevin Sharer spent more than two decades as president and then CEO of Amgen, where he led its expansion from $1 billion in annual revenues to nearly $16 billion. He has served on many boards and is a sought-after mentor for CEOs of global companies. Leadership is getting harder as the speed of disruption across all industries accelerates. The CEO Test will better prepare you to succeed, whether you're a CEO or just setting out to become one.

The Energy Bus, an international best seller by Jon Gordon, takes readers on an enlightening and inspiring ride that reveals 10 secrets for approaching life and work with the kind of positive, forward-thinking that leads to true accomplishment - at work and at home. Jon infuses this engaging story with keen insights as he provides a powerful roadmap to overcome adversity and bring out the best in yourself and your team. When you get on The Energy Bus, you'll enjoy the ride of your life.